Business Continuity Management (BCM) is about preparing business for potential incidents and identifies how organisations manage risks to ensure they can continue to deliver essential services in the event of an emergency, or during a disruption of normal day-to-day activities.
Having a robust Business Continuity Plan (BCP) containing all the information you need during and following an incident such as contact details and action cards. It will help you to respond and recover more effectively and efficiently, ensuring that customers, your brand, reputation and key activities are maintained, as well as your long-term business survival.
Having a well rehearsed plan is about having the right people, making the right decisions and taking the right actions at the right time.
The Civil Contingencies Act 2004 places, amongst other duties, a statutory responsibility on local authorities to promote business continuity to all businesses and voluntary sector organisations within their boundaries.
The council's Emergency Planning Unit has produced a booklet to fulfil that duty. This helps organisations to become more resilient, and helps Liverpool to remain as one of the UK's leading business and investment locations.
To join Resilient Liverpool, email your contact details to BCM@liverpool.gov.uk or alternatively join our Resilient Liverpool Group on Linked In.
You will then receive information on free professional training opportunities and themed events which will assist you in taking steps to making your business more resilient as well providing excellent networking opportunities.
The council has its own Corporate Business Continuity Plan covering a strategic level response for the whole of the council should a major incident affect a multi-business unit location. The plan would be invoked to quickly get key services up and running if, for example, an office is out of action for a number of days due to flooding.
For more information about business continuity, contact 225 6008 or email BCM@liverpool.gov.uk.
We have produced a zoning map for local businesses. It ensures that details of any incident, along with necessary information, can be given to people in the city centre.
You should make sure that your staff are aware of the zones and your position within the and place it in a prominent position. The zoning map should be used as part of your own emergency contingency plans.
Implement your building evacuation plan immediately. Your plan should include: