Benefits and support

Citizens Advice

Citizens Advice provides free, confidential and impartial advice on many subjects including those listed below.

  • benefits
  • work
  • debt and money
  • consumer advice
  • family
  • housing
  • law and courts
  • immigration

Local services

Citizens Advice Liverpool has a number of drop-in locations across north, south and central Liverpool. Visit the Citizens Advice website to find your nearest location and up-to-date details.

General advice line: 0808 278 7840
Monday-Friday 9am to 6pm
Debt advice line: 0300 330 1196
Monday-Friday 9am to 5pm

You can also request debt advice by sending a WhatsApp or SMS to 07468533492 with your name and number and they will call you back within two days.

A specialist debt adviser will answer all calls. Local call charges apply.

Web Chat is also available during office hours.