Report an issue
Changes to bin collections over the festive period
- Purple and blue bin collections will change over the festive period. Please use our postcode look-up to check when to put these bins out.
- All green bin collections will be suspended between 4th Dec 2017 and 25th Feb 2018. Please don't put your green bin out between these dates.
Request a bin
Purple refuse bins
If your purple refuse bin has been damaged, stolen or is lost, please call 0151 233 3001 to order a replacement one. We charge a £20 administration and delivery fee and you can pay over the phone with a debit or credit card.
Alternatively, you can visit your local One Stop Shop to place your order and pay - all One Stop Shops accept payment by debit or credit card.
Blue recycling and green garden bins
We may need to charge for a new bin in some circumstances, and we may come out to check the details given in your request.