Certificates of Good Conduct

If you want to apply for a new taxi licence and have lived outside of the UK for three months or more since the age of 18, you need a Certificate of Good Conduct from the country, or the countries, you lived in.

All drivers renewing a licence must have a Certificate of Good Conduct if they have lived outside the UK, or have been on holiday outside of the UK, for more than three months since their last licence was issued.

The Foreign and Commonwealth Office has links to all Embassy and High Commission websites where you can find out how to apply for a Certificate of Good Conduct.

Can I apply for a licence without a Certificate of Good Conduct?

No. You cannot apply to become a taxi driver in Liverpool and should not start any training until these certificates have been verified by a licensing officer.

How do I get my certificates verified?

Please take the following documents to the City Centre One Stop Shop:

  • Your original Certificate of Good Conduct, dated within the last six months.
  • The receipt for your Certificate of Good Conduct from the embassy or consulate that issued it.

We will give you a receipt for these documents and send them to a licensing officer to verify. The officer will write to you within 10 working to let you know if your documents have been approved or refused, and the original documents will also be posted back to you.

You cannot apply for a licence online until you have a letter of approval. 

I can’t provide a Certificate of Good Conduct – what do I do?

You cannot apply to become a taxi driver in Liverpool if you do not have an original certificate, dated within the last six months, and a receipt from the embassy or consulate that issued it.

I have asylum seeker/refugee status

If you have asylum or refugee status you do not have to produce a Certificate of Good Conduct from the country you are claiming asylum from. 

However, if you have lived in other countries outside the UK for three months or more since you were 18, you do need a Certificate of Good Conduct from each of them.

Before applying for a taxi licence and starting any training, please take the following documents to the City Centre One Stop Shop to be verified:

  • Your original letter from the Home Office showing you have, or are waiting for, asylum status.
  • Your original passport.
  • Your original visa or work permit.
  • Any other documents that prove your status as a refugee in the UK.
  • Certificates of Good Conduct from any other countries you have lived in for three or more months since the age of 18, other than the country you are claiming asylum from.

We will make copies of the documents, give you a receipt for them and send them to a licensing officer to verify. 

The officer will write to you within 10 working to let you know if your documents have been approved or refused. You cannot apply for a licence or start your training until you have a letter of approval.