Ways to pay for your licence
From July 28th 2017 you will only be able to pay by cheque, credit or debit card when you collect any taxi or operator licence. We will no longer accept cash payments.
New online renewals process
The new online renewal process set out below is for drivers who receive a renewal reminder on or after 1st December 2015. Failure to renew before your current licence expires means you must be treated as a new applicant.
Renew a private hire or taxicab licence
You will receive a renewal reminder from us by email three months before your current licence expires.
In order for reminders and renewal instructions to reach you, you must let us know if your contact details change.
Please note: failure to renew before your current licence expires means you must be treated as a new applicant.
Why do you need my details?
We need a valid email address to ensure you get all the reminders, information and links you need.
We no longer issue temporary licences, so if your renewal application is delayed because we cannot get in touch with you, you will not be able to work if your current licence expires while your new one is being processed.
The address on your DVLA driver’s licence
Your DVLA driver's licence must have your new address on it and be in date. We will not be able to renew your taxi licence if your DVLA driver's licence is not registered to your current address, or if your licence is out of date.
What checks and certificates do I need?
DBS check and DVLA mandate - you will receive an email three months before your licence expires with details on how to obtain a new DBS check and DVLA mandate. This process is managed by our approved partner Personnel Checks.
From the 1st January 2016, all drivers renewing a taxi or private hire licence must have a Certificate of Good Conduct if they have lived or been on holiday outside the UK for more than three months since their last licence was issued.
A medical certificate - drivers who are renewing a licence and have reached key ages of 45, 50, 55 or 60, will also need to provide a medical certificate. We will let you know if this is the case.
Liverpool Standard Part 2 Certificate - we no longer give a temporary licence to drivers who have not completed this course.
Are you over 65 years of age?
If you are over 65 years of age you’ll need to renew your licence every year. As long as your contact details are up to date, we will send you a renewal notice at least four weeks before your licence is due to expire.This notice tells you what you will need to do.
If your three-yearly DBS check also needs to be completed, our approved partner Personnel Checks will notify you 12 weeks before your licence is due to expire. They will send you information on what you will need to do.
When can I apply for my licence?
When you receive an email saying your new DBS certificate is in the post, you will also be given a link to the online taxi licence renewal application form.
You must apply 21 days before your old taxi licence expires, or as soon as you receive your certificate. Temporary licences are no longer issued so, failure to apply in good time may mean you are without a licence and unable to work while your application is being processed.
When can I collect my licence?
When your application has been processed and we are ready to check all your papers we’ll ask you to book an appointment at the City Centre One Shop via our online appointment booking system – the link to this system will be emailed to you. If we are happy that all your checks and papers are up to date and clear we will issue your licence at this appointment.
Please note: We cannot issue your new licence if you do not bring your original passport and right to work documents with you. View a list of the documents we accept.
How much will it cost me?
Convicted of an offence?
If you are convicted of an offence while you hold a licence you must tell as within five days by completing a Notification of Conviction form and returning it by recorded delivery to: Licensing Section, Liverpool City Council, Cunard Building, Water St, L3 1QX or by handing it in to a One Stop Shop.
You must also apply for a new DBS as soon as you get your first reminder from us, three months before your current licence expires. As soon as you receive the new DBS certificate please send it to us so that the Licensing Committee have plenty of time to consider the fresh convictions on it.
Temporary licences are no longer issued, so failure to apply for your new DBS in good time may mean you are without a licence and unable to work if, in the meantime, your current licence expires.