Council Tax: What happens if I don't pay?

We take prompt recovery action against customers who do not pay on time.  If you have problems paying your Council Tax, complete an online personal financial statement and we may be able to agree a suitable payment plan.

I’ve received a reminder notice – what should I do?

If you don’t pay your Council Tax on time, or don’t pay at all, we will send you a reminder notice which requires you to make a payment within seven days and make any future payments on time.

If you receive a reminder and are unable to bring your account up to date, you should contact us immediately to agree a suitable payment arrangement.  The online personal financial statement is the quickest and simplest way to do this.

I’ve received a summons – what should I do?

If you have received a court summons it is because you have not paid your Council Tax.

Costs of £28.00 are added to your account when we send a summons to you. You must pay the amount shown on your summons including the court costs before the hearing date.

If we receive your payment after the hearing date, you will be required to pay additional court costs of £12.00.

If you receive a reminder or summons and are unable to pay, you should contact us immediately to agree a suitable payment arrangement.  The online personal financial statement is the quickest and simplest way to do this.

My summons says you will apply for a Liability Order– what does that mean?

If you do not pay the summons amount and costs before the court hearing date we will ask the Magistrates to grant us a Liability Order, which allows us more powers to recover Council Tax.

A Liability Order allows us to deduct money from certain benefits or your wages, or to ask an Enforcement Agent (previously Bailiff) to collect the money from you.
We could also obtain a Charging Order, take bankruptcy proceedings or take committal proceedings.

Find out more about these Council Tax debt recovery methods. You can also read our recovery policy and code of conduct below.

If you receive a reminder or summons and are unable to pay, you should contact us immediately to agree a suitable payment arrangement.  The online personal financial statement is the quickest and simplest way to do this.

Recovery policy and code of conduct