Meals on wheels (frozen meals)

'Meals on wheels' - or frozen meals as they are now called - are delivered fortnightly  to your home for you to store and cook as required. 

How to apply

The service is available on request to anyone in the city who is over 65.You do not need to go through an assessment process. 

If you wish to receive frozen meals through this service you should contact Careline.

We provide the following appropriately prepared food:

• Vegetarian
• Halal
• Kosher    

How much do I have to pay?

The council reviews the charge to users every year. The current charge (November 2010) is £2.16 per meal. 

How do I pay?

You can pay the driver when he delivers the meals, or you may want to pay by cheque or standing order. Someone from Wiltshire Farmfoods who are under contract the council to deliver this service, will talk to you about the best way for you to pay.

How do I order meals? 

Someone from Wiltshire Farmfoods will visit you when you first request the service. They will explain how the service works and check that you have a suitable freezer and microwave. They will assist you with your first order. They will also give you menus and order forms and tell you which day of the week the meals are delivered in your area.

Comments or complaints

We welcome compliments and suggestions and will deal quickly with any complaints. In the first instance you should contact the office at Wiltshire Farmfoods.

If you are still unhappy fill please use our Have your Say process.