Care enquiry to receive adult social care support

If you or someone you know is eligible for care and support from adult social care, a care enquiry will help us decide what the next steps should be.

If you are a health care worker, GP or other professional acting on behalf of a patient, you must submit a professional needs assessment referral – do not submit a care enquiry.

The care enquiry is not an assessment - it will help us to decide if you need a full care needs assessment or identify other options.

The things we'll need to know include:

  • Personal details, such as your name, date of birth and address.
  • Daily life tasks and how you manage your routine - such as personal care, mobility, medication
  • People you're in regular contact with - such as family, friends or professionals such as your GP
  • Getting out and about - do you have people to support you, or aids/adaptations to help you get around
  • Health - if you're in good health or have any medical conditions
  • Finances - if someone has power of attorney, we'll ask for their details. We won't ask for information about your finances at this point.

The care enquiry form should take no longer than 10 minutes to complete. You can complete this yourself, or a family member or friend can do this for you. 

Read our privacy notice which tells you how we use your data.

Complete the care enquiry form

This will link to care enquiry form when built......

What happens next?

We will review your enquiry within xxxx days and let you know what happens next. This might include:

  • Arranging a full care needs assessment to work with you and put in place the best care and support.
  • Discussing other options if we don't think a full care needs assessment is necessary. This might be a referral to occupational therapy or other service.
  • Signposting to local services and ways you might find funding to pay for them, if you are not eligible to receive support from us.