Get help from adult social care

Careline adult services - General enquiries

You can submit a general enquiry online or speak to an adviser over the phone. Do not use the general enquiry form if a more appropriate form below meets your needs. This will help us to triage to the right team.

Contact us online

Before you submit a general enquiry online, please check if any of the 'other enquiry forms' below are more appropriate to your needs.

Submit a general enquiry to Careline 

Read our privacy notice which tells you how we use your data.

Contact us by phone

You can call us 24 hours a day, 7 days a week on 0151 233 3800. Lines do get busy so you may prefer to contact us online.

Other enquiry forms

If you are a member of the public

If you are a professional