I don't agree with my care costs - what can I do?

Select an option from below and we'll tell you what the right process is for your enquiry. Our phone lines do get busy and we advise you to call us only if your enquiry is urgent.

Your next steps

I don't agree with my care costs - what can I do?

If you think the contribution you have been asked to pay is unfair, you can request a review.

Refer to the appeals process for more information.