I need to tell you about a change in my financial circumstances

Select an option from below and we'll tell you what the right process is for your enquiry. Our phone lines do get busy and we advise you to call us only if your enquiry is urgent.

Your next steps

I need to tell you about a change in my financial circumstances 

A change in your financial circumstances means you may need to pay more or less for care services you currently receive. You can enquire about charges and payments by completing a care payment enquiry.

Find out how to submit a care payment enquiry.