Representing someone who needs care and support

Looking after someone means you might need to be involved in decisions about their care and finances. The ways you can do this depend on if the person has mental capacity or not.

Making care decisions

If a person has the mental capacity to make their own decisions, we can only give them care and support if they agree to it.

Even if you contact us on their behalf, we’ll still need to talk to them to check they agree with any decisions.

If you are concerned about them losing mental capacity in the future, you should talk to them about giving you power of attorney for health and welfare. This means you can make decisions for them in the future, if they are no longer able to make decisions for themselves.

If a person lacks mental capacity, you can make decisions for them if you:

If you do not have either of these, we will act in their best interests and make decisions to meet their needs.

Making financial decisions and paying for care

If a person has mental capacity and wants you to manage their money and how they pay for care, they can:

If a person lacks mental capacity, we can’t carry out a financial assessment or provide help to pay unless someone can legally represent them.

You can only make financial decisions for them if they have: