Adult social care general enquiry

You can submit a general enquiry online or speak to an adviser over the phone. Do not use the general enquiry form if a more appropriate form below meets your needs. This will help us to triage to the right team.

Contact us online

Before you submit a general enquiry online, please check if any of the 'other enquiry forms' below are more appropriate to your needs.

Submit a general enquiry to Careline 

Read our privacy notice which tells you how we use your data.

Contact us by phone

You can call us on 0151 233 3800. Lines do get busy so you may prefer to contact us online.

Other enquiry forms

If you are a member of the public

If you are a professional 

Please visit the adult social care professional referrals section for the full range of processes that health and social care practitioners should follow when referring a patient or client.