I'm receiving payments for a service user that has passed away

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I'm receiving payments for a service user that has passed away

If you have access to the provider portal you can submit a notification of death.  

However, you should also contact the allocated case worker to inform them of the date of death. Alternatively, you can contact Careline with details of the date of death. Any overpayments will be clawed back on the next payment run.

Contact Careline adult services.