Occupational therapy for adults

Problems with a Closomat or Geberit wash dry toilet

If you have a Closomat or Geberit wash dry toilet that is not working as it should, follow our simple steps to to try to resolve the problem.

Closomat self-help guide

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My Closomat is not working, what should I do?
- Step 1: Check the switch on the right-hand side of the unit as you look at it, is pushed in on 1 and is illuminated blue. If your toilet is over 13 years old, the switch will be positioned at a lower level and will not be illuminated.
- Step 2: Check the electrical switch outside bathroom is switched on. It may be labelled ‘Clos-o-Mat’.
- Step 3: Check your electric board to find out if the RCD or fuse has not tripped.
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I think my Closomat is leaking, what should I do?

Geberit self-help guide

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I have complete loss of wash and dry functions but my toilet still auto flushes. The red and blue led lights are flashing on left-hand side of toilet. What should I do?
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I have lost some or all wash dry functions on my toilet with or without there being a solid red led light on the left-hand side of the toilet. What should I do?
Try switching the toilet off for 30 seconds and then switch back on. For further support please see the below links.
- Geberit user guide video
- How to clean and maintain your Geberit wash dry toilet