Occupational therapy equipment and adaptations for adults

If you or a family member finds it difficult to manage day to day activities at home due to a physical, mental or sensory impairment, illness or old age, you can request an occupational therapy assessment.


Anyone over 18 with care and support needs can ask for an assessment. A family member, carer, friend or professional can do this on your behalf.

Request an assessment

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Request an assessment

What happens next?

When we receive your referral, we’ll do a further assessment over the phone. We might be able to agree solutions and actions at this point. If not, we will add you to our waiting list for a home visit. We give priority to those with urgent needs.

What happens during an assessment?

An Occupational Therapist or Occupational Therapy Assistant will talk to you about your needs and the things that stop you from doing the activities that you value. They may talk to you about your social life and how you feel physically and emotionally.

We'll ask to observe you doing day to day tasks so we can identify solutions to help maintain your independence. This might include using stairs or steps, getting on and off a chair or toilet or getting in and out of bed, the bath or shower.

We’ll create a care plan with you, focusing on the activities that have purpose and meaning to you.

We might suggest items such as raised toilet seats and bathing aids or grab rails, stair rails and steps.

We may also suggest community therapy referrals, access to wheelchair services or joint working between social care and other services.

If we don’t feel we can meet your needs with adaptations or equipment, we may recommend a referral for major adaptations.

Do I need to pay?

There is no charge for the assessment or advice, and some equipment and adaptations are free. However, if we identify the need for major adaptations, this may be subject to a means test and landlord approval.

You may be entitled to a Disabled Facilities Grant to help with the costs of adapting your home.  We can discuss this in more detail during your assessment.

Advice on the aids or adaptations

The Disability Trading Company 

The Disability Trading Company offers information and advice on equipment they sell. Customers recommended by the Careline Hub to the Disability Trading Company are entitled to 10% discount.

Disability Trading Company,
Mobility Independent Living Services,
Summers Road,
L3 4BL
Tel: 0151 709 0121.

Ableworld Wavertree

Ableworld is a mobility specialist which stocks a range of aids such as stair lifts, scooters and walking aids. If you find a product cheaper elsewhere, Ableword will price match it and give you a 10% off voucher to spend in store.  

140 Rathbone Road,
L15 4HH
Tel: 0151 733 1118

Age Concern Liverpool & Sefton

Age Concern Liverpool & Sefton is working in partnership with Living Aids Direct to offer a range of daily living aids.

You can see the full range at livingaidsdirect.com/lcc or call 0151 330 5678 and quote CH5 to request a catalogue containing some of the most popular items.

Customers recommended to Living Aids Direct by the Careline Hub will receive a 5 per cent discount on all products.


If you are looking for advice on what to buy, the Disabled Living Foundation’s AskSARA website allows you to do this, providing advice on the aids or adaptations that best fit your needs and budget.

The site asks questions about your health and abilities and, based on your answers, tells you what aids and adaptations may help, where to buy them and how much they cost.

The Mobility Living Centre

The Mobility Living Centre has everything you need to regain the full use of your home and improve your quality of life. This includes stair lifts, hoists, step lifts, home lifts and mobility bathrooms. They also provide a wide range of mobility aides, products and support services.  Customers recommended by the Careline Service are entitled to 10% discount.

Mobility Living Centre,
560 Longmoor Lane, 
L10 9LA
Tel: 0151 525 3610