Occupational therapy equipment and adaptations for adults living at home

If you or a family member finds it difficult to manage day to day activities at home due to a physical, mental or sensory impairment, illness or old age, you can request an occupational therapy assessment.


Anyone over 18 living at home with care and support needs can request an assessment. A family member, carer, friend or professional can also do this on your behalf with your consent.

If you don’t wish to have an assessment and want to purchase equipment independently, you can go directly to our partner agency, Mobility Independent Living Service (MILS). Visit the MILS website to view equipment, prices and opening times.

You might also want to go directly to MILS if you just require small kitchen aids or walking aids, as an alternative to a full assessment.

Areas we do not deal with

We do not carry out assessments for the following:

  • Wheelchairs - refer to the Liverpool Wheelchair Service.
  • Walking aids - contact your GP for referral to physiotherapy.
  • Profiling beds, pressure mattress/cushions or bed rails - if you are open to district nurses contact them direct. If not, contact your GP for a referral.
  • Recurrent falls or balance issues - contact your GP for a referral to the Falls Team.
  • Repairs and lift breakdown queries - contact your housing association.
  • Stairlifts - visit Love Stairlifts demonstration and advice centre on Edge Lane, call them on 0151 459 5939 or visit their website at www.lovestairlifts.co.uk.

Request an assessment

Read our privacy notice which tells you how we use your data.

Request an assessment

Do not request an assessment if it relates to the areas we do not deal with above. Contact the appropriate service instead.

What happens next?

We will do an assessment over the phone. We might be able to agree solutions and actions at this point.

But if we decide you need further support, we’ll place you on our waiting list for a home visit or complete a virtual assessment if you have access to technology. If we identify your needs as urgent, we will prioritise your home assessment.

What happens during an Occupational Therapy home assessment?

The assessment is carried out by an Occupational Therapist or Occupational Therapy Assistant.

We will talk to you about your needs and the things that prevent you from doing the activities that you value. This includes the physical and psychological side as well as your health and social environment.

We’ll also ask if we can observe you doing day to day tasks, to help us identify possible solutions to maintain your independence.  This might include using stairs or steps, getting on and off a chair or toilet or getting in and out of bed, the bath or shower. We may use Technology to do this, for example WhatsApp, videos, etc.

We’ll create a care plan with you, focusing on the activities that have purpose and meaning to you.

Providing equipment such as raised toilet seats and bathing aids and minor adaptations such as grab rails, stair rails and steps are some of the things we might recommend.

We may also suggest community therapy referrals, access to wheelchair services or joint working between social care and other services.

If we don’t feel your needs have been met from adaptations or equipment, we may recommend a referral for major adaptations.

Do I need to pay?

There is no charge for the assessment or any advice that you receive from us or MILS, however there will be a charge for any equipment purchased.

If you approach MILS direct, you receive 10% off the cost of any low level equipment.

For Occupational Therapy referrals, some basic equipment and adaptations may be free.  However, if we identify the need for major adaptations or specialist equipment, this may be subject to a means test and landlord approval.

You may be entitled to a Disabled Facilities Grant to help with the costs of adapting your home.  We can discuss this in more detail during your assessment.