How to pay for social care

Online

We accept Visa Credit, Visa Debit, UK Maestro, International Maestro, Mastercard, Electron, and JCB.

You can pay online for residential or non-residential care. You'll need to enter your 19-digit payment code and the amount you've been asked to pay.

Pay online 

By phone

Call 0151 233 3051 and have your credit or debit card, and your 19 digit payment code ready.

You can also call the free phone number 0800 028 3707, free from landlines. Charges may apply from mobile phone providers - contact your service provider for more information.

Set up a standing order

To set up a standing order we will send you a pre-filled form to complete. Please email benefits.service@liverpool.gov.uk with the 19 digit payment code and name of the person who is requesting the standing order, or call 0151 233 3051. Any overpayments will be refunded.

At a Post Office

To pay at the Post Office you will need to take your 19 digit payment code so that your account can be credited.