My Benefits Online

If you claim Housing Benefit or Council Tax Support, or both, you can view your payments online and find out when your next payment is due.

Before you start

Before you log into My Benefits Online, you will need your:

  • National insurance number.
  • Claim reference number - you can find this in the top right hand corner of any correspondence you've received from us.
  • Postcode.
Please note: You cannot use My Benefits Online to change any details of your claim. Find out how to notify us of a change of address or circumstance.

Access your account

To access your account, please use the button below and select ‘Start’ under the ‘Benefit Account Detail’ option. 

Access My Benefits Online

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