Mayoral Hardship Fund

If you are in an emergency or crisis, you may be able to get help with basic needs through the Mayoral Hardship Fund. The fund helps with the cost of food, fuel, clothing, toiletries, sanitary products and items for the home.

Am I eligible for support?

If you are a Liverpool resident on a low income you may be able to get help through the fund depending on your circumstances. Examples of support provided so far include:

  • Emergency food and fuel
  • Cost of redecorating after a fire
  • Children’s clothing
  • Cost of a medical report for a DWP benefit appeal
  • Carpets to help make accommodation suitable for a child with disabilities
  • Cost of installing a gas cooker

When you apply, we may identify that help should be provided under the Liverpool Citizens Support Scheme instead, which is another fund we run.

How to apply

Call 0800 456 1523 and ask for your claim to be considered under the Mayoral Hardship Fund.

You will need to provide your name, address, telephone number and the basic details of what type of support you might need.

We will ask if you need any help with benefits, discretionary housing payments or a referral for housing and debt advice during the application process.

What happens next?

How long to find out whether application has been successful etc?

How are items given (money/vouchers etc)?