Housing Benefit

If you are unemployed or on a low income and live in rented accommodation you could get Housing Benefit to pay all or part of your rent.

Can I claim?

You cannot apply for Housing Benefit if you receive or have applied for Universal Credit or if it has been rolled out in your area.

If Universal Credit has been rolled out in your area, but:

  • you have three or more children
  • live in supported accommodation
  • or are of Pension Credit age

you should apply for Housing Benefit instead.

You can claim Housing Benefit if you live in the property and receive any of the following:

  • Income Support
  • Job Seeker’s Allowance (Income based)
  • Employment and Support Allowance (Income related)
  • or have a low income.

If you have over £16,000 in savings you won’t normally qualify for any benefit, unless you qualify for Pension Credit (Guarantee Credit).

You can use an independent benefits calculator to check if you can apply for Housing Benefit, or get an estimate from us when you start your application.

How much will I get?

How much you get depends on your income and circumstances and whether you rent from a private or registered social landlord.

If you rent privately, we use Local Housing Allowance (LHA) rates to work out Housing Benefit.

When you apply, we will give you an estimate based on what you have told us. We will let you know what your actual award is once we have processed your claim.

How to apply

You can apply online for Housing Benefit. 

Things we need to know when you apply:

  • National Insurance number for you (and your partner if applicable)
  • Full name and dates of birth of everyone in your household.
  • Landlord’s details, the amount of rent you pay and any charges included in your rent, such as water or electricity.
  • Your household income, savings, investments and expenses – including things like childcare costs and private pension contributions.

You can save your application and return to it at any time – we will ask you to create a password and remember your reference number as you’ll need these to log back in.

When you have filled in the claim form, and before you submit it, you will see a list of all the evidence you need to keep which supports your claim. Please print or copy this list as it’s important that you have a record of it. Please note, you only need to provide proof of identity if we write to you and ask for it.

Apply or login

What happens next?

We will look at the details you have provided to work out your claim. We aim to let you know within 10 working days.

If you are not happy with our decision about your claim, you can make an appeal.

If your circumstances change

If your circumstances change please tell us as it could affect what you are entitled to.