Coronavirus update - Liverpool Register Office

Registering a death

Information for doctors: Electronic medical certificates of cause of death

Under the Coronavirus Act 2020 you can email scanned copies of Medical Certificates of Cause of Death (MCCD) to, providing the death occurred within the Liverpool city boundary. We cannot accept private emails - they must be sent from your GP or hospital email.

Please make sure that:

  • all details, including the cause of death, are clear and legible.
  • no abbreviations are used for the cause of death.
  • the signing doctor's name, GMC registration number and the telephone number of their surgery are written clearly after the signature.
  • both sides of the MCCD are scanned.

Failure to do this will mean the MCCD is returned and the registration cannot take place. Please call 0151 233 3004 if you have any queries. The family should be advised to book an appointment to register a death online or by calling 0151 233 3004.  

Providing you have the family’s agreement please include a family member contact name and telephone number in your email.

You must also post the original MCCD to Liverpool Register Office (MCCD), c/o Cunard Buildings, Water Street, Liverpool, L3 1AH.

If the death occurred outside Liverpool please contact the relevant local Register Office.

Information for funeral directors

Under the Coronavirus Act 2020 local authorities can transfer documentation electronically.   During the pandemic Liverpool Register Office will register all deaths by telephone and a scanned and emailed version of the green form is acceptable under the emergency legislation.  It is for each local authority to determine the best use of their limited resource when deciding where the green form will be emailed to.  These emergency procedures have been agreed by SAIF and NHS have been informed.  

For burials and cremations within Liverpool, Sefton and St Helens, Knowsley, Halton and Cheshire West, the green form will be sent to the relevant Cemeteries and Crematoria authority.

Once the death has been registered death certificates can be purchased over the telephone.  They are posted out by the next available 1st class post.  You may use the certificate to confirm details of the death. 

Marriage and civil partnership ceremonies

All marriage and civil partnership ceremonies have been cancelled. We are in the process of contacting couple who have ceremonies booked in April and May. If your ceremony is booked from 1st June onwards, please do not contact us at this time. We will contact you as soon as we can. If you have to rearrange your ceremony due to the current pandemic situation all fees that you have already paid to Liverpool City Council will be transferred to your new booking without penalty.

At present, we are rearranging existing bookings to take place after 1st October 2020. Email and we will contact you in due course to transfer your booking if this is suitable. We cannot offer customers dates before October 2020, but we can hold your existing booking as 'to be arranged' to give you time to see if the situation changes. Alternatively, we can offer you a refund if you have already paid in full.

We kindly ask you not to email multiple requests for call backs - we are contacting everyone who requests a change, but we have a huge number of queries to get through. We are working as fast as we possibly can, given the circumstances.

Please note, we are not taking any new appointments for giving notice, provisional ceremony bookings or final ceremony choices and payments until further notice.

Registering a birth

  • Following instruction from the Registrar General no further birth registrations will take place at present. You can claim child benefit and universal credit before the birth is registered. 
  • When we are able to register births again it will be announced in the local press and on this website.

Citizenship ceremonies

The European settlement scheme advice and scanning service is suspended until further notice, and citizenship ceremonies have been cancelled.

Copy certificates

If you wish to purchase a copy certificate from the Register Office, please use our online ordering service or postal applications. No counter applications will be accepted. Unfortunately we are unable to guarantee turnaround times for posting out certificates.

Public counter opening hours

The Register Office is closed to the public until further notice.