Help with EU settlement scheme applications

If you live in Liverpool and are from the EU, Norway, Iceland, Liechtenstein or Switzerland, you can apply for settled or pre-settled status in the UK to protect your rights. You can apply free of charge via the government’s EU settlement scheme app.

Help with your application

The government's assisted digital service can help you with your application. Please note, this service does not offer immigration advice.

Call 03333 445 675 or text 'VISA' to 07537 416 944: Monday to Friday 9am-6pm or Saturday 9am-4pm.

Help with ID document scanning

We can help you scan the documents you need for your application. Find out more about our ID scanning service.

Support from local organisations

In Liverpool, we value our diverse communities and hope EU citizens living in our city wish to continue to call Liverpool home.

Although the council cannot give advice or help with your application, other organisations in Liverpool offer free support to vulnerable people who want to apply for settled or pre-settled status.

Remember, applying is free and most people do not need to pay a solicitor or adviser to help them apply.

Support from Citizens Advice Liverpool

The people listed below can get free support from Citizens Advice Liverpool:

  • young people leaving care
  • members of the Gypsy, Roma or Traveller community
  • people who are in ill health or have a disability
  • older people
  • victims of domestic abuse

Call 0151 522 1725 to arrange an appointment or email euss@caliverpool.org.uk.

Support from Migrant Help

The people listed below can get free support from Migrant Help:

  • members of the Gypsy, Roma or Traveller community
  • homeless people
  • people who are in ill health or have a disability
  • older people
  • victims of domestic abuse
  • victims of modern slavery or human trafficking
  • young people leaving care

To get support please drop into one of the centres below:

  • Every Wednesday 10-4pm: Kensington Community Learning Centre, 291-299 Kensington, L7 2RG 
  • Every Tuesday 9-4pm: Granby Toxteth Development Trust, 129d Lodge Lane, L8 0QF.

Support from the Whitechapel Centre 

The Whitechapel Centre can help if you are at risk of being homeless, do not have a place to live or live somewhere unsuitable. Some workers at the centre speak more than one language.

To get free support:

  • call 0151 207 7617
  • use live chat on the Whitechapel Centre website (Monday to Thursday from noon-5pm, or Friday from noon-4pm)
  • drop in to the centre on Langsdale Street, L3 8DT (Monday to Saturday 9am-5pm).

Support from 'Settled'

'Settled' offers free advice from trained volunteers. If your case is complex, they may be able to get you legal help. Email info@settled.org.uk for more information.