Safe working and test and trace guidance
Staff and customer safety
As an employer, you must protect people from harm. This includes taking reasonable steps to protect your workers and customers from coronavirus.
Advice by workplace setting
GOV.UK offers guidance for a range of settings to help you work safely during the coronavirus outbreak, including advice for:
- offices and contact centres
- shops and branches
- factories, plants and warehouses
- restaurants offering takeaway or delivery
Who needs to carry out a risk assessment?
All employers are required by law do a workplace risk assessment to protect people from coronavirus. You must make a record of this risk assessment if you employ five or more people.
You must also consult and involve your employees in the steps you are taking to manage the risk of coronavirus.
- View risk assessment guidance on the Health and Safety Executive (HSE) website
- View an example Covid-19 risk assessment
- View a guide to consulting employees on the HSE website
What does a risk assessment involve?
As part of your risk assessment you may need to consider the following:
- social distancing measures, screens, signage and the risk of Legionnaires’ disease if you have been closed for a while - use the Chartered Institute of Environmental Health coronavirus resources
- workforce management measures - such as revised rotas, working from home and staggered shifts
- using EN14476 standard virucidal disinfectants for regular, extra cleaning of surfaces that are often touched such handrails, door handles, taps and toilets - view advice on cleaning on GOV.UK
- extra hand washing facilities and hand sanitiser units with sanitiser that is at least 70% alcohol - view guidance for employers on hand sanitiser on the HSE website
Help with carrying out a risk assessment
A competent person has the health and safety training, experience or knowledge needed to help you carry out a risk assessment
- Find out more about the role of a competent person on the HSE website
- Search for health and safety expert on the Occupational Safety And Health Consultant Register
Reporting Covid-19 cases
If an employee has been exposed to Covid-19 in the workplace, please view the RIDDOR guidance on reporting for Covid-19 on the HSE website.
You do not need to report incidents that relate to the public, patients or service users.
Further help and advice
If you need any additional help and advice after reading the guidance on this page, please contact us.