Vision and values

Our vision

  • We will provide localised neighbourhood management solutions to local public realm issues, through the operations of our front-line service delivery.
  • We will work closely with local partners to meet locally determined priorities and to improve
    the quality of life for the residents of and visitors to Liverpool.
  • The integrated delivery of neighbourhood cleansing, environmental management,
    Green spaces, waste & recycling, highways maintenance and environmental education puts our services at the core of LCC’s responsibilities in each local ward area.
  • We will ensure that the needs of our customers are met effectively, efficiently and in a
    timely manner.
  • We will create and provide high performing, cost effective and environmentally friendly
    services. In doing so we will contribute to the aspirations of our customers.
  • We will strive to achieve 55% recycling & recovery by 2020; we will continue to maintain
    sustainable movement corridors and open spaces that are safe, accessible, clean, green,
    desirable and affordable.
  • We are an environmentally conscious organisation. We contribute to and support our
    customer’s objectives.

Our values

We have collectively agreed with Liverpool City Council a set of 'CORE' values that underpin not only our outward-facing approach to the city and customers that we serve but also, the way we work within the company.

Can do, positive attitude

  • We lead by example.
  • We do everything we can to make a difference.
  • We are reliable and do what it takes to deliver.

Open to innovation, new ideas and technology

  • We look for new and better ways of doing things.
  • We are open to change and welcome new challenges.
  • We listen to other people's ideas and welcome feedback.

Respectful and accountable

  • We are open, honest and trustworthy.
  • We do the things we say we will do.
  • We value and respect our customers and each other and will challenge discrimination and inequality.

Enabling and supportive

  • We build relationships and work collaboratively with others to achieve the best outcome.
  • We encourage and empower people to build on their own strengths and abilities to achieve their potential.
  • We take pride in our own and others' achievements and celebrate success.