Community support, carers and care homes
Thank you to our volunteers
Over 3,000 volunteers have joined our Liverpool Good Neighbour scheme and their details are now with our charity partners who will be in touch. We are no longer taking new volunteer applications. If you are not contacted, please accept our heartfelt thanks.
Ask for help
Are you unable to leave home due to coronavirus? Do you need help?
The Liverpool Good Neighbour scheme will match volunteers with people in need who don’t have anyone else nearby to help with day-to-day tasks.
The scheme is not designed to replace any social care or NHS services you may receive but it can give you additional support.
What tasks can I ask for help with?
You can ask for help with the tasks you cannot do because you cannot leave home, such as shopping or collecting prescriptions.
Or you may like to ask to chat to a volunteer on the phone to break up your day and hear a friendly voice.
How do I ask help?
You can request help by calling 0151 233 3066. Our lines are open from 8am to 6pm, seven days a week.
Alternatively, you can make a request by using online form below.
All personal data collected via this form will be shared with our scheme partners for the sole purposes of allocating the right resources to the right people at the right time.
This is key to us making sure we deliver support where it is most needed at this difficult time. This means your name, contact details and details about your needs will be shared with groups in the community who may also contact you directly.
Your data will be stored securely for a maximum of 12 months. When it is no longer needed it will be destroyed. We may have to adapt our data sharing methods as this scheme grows, but all changes will be carried out under existing data protection law.
What happens next?
When we receive your request we will match you with local voluntary organisations who will respond to you directly.
We cannot guarantee that you will be offered help but we will do our best to make sure you do. Please be aware that we will prioritise people in urgent need of food.