Advice for carers

If you are caring for a vulnerable family member or friend during the coronavirus outbreak there is plenty of help and advice available that will support you in your caring role.

If you are an unpaid carer providing essential care for a friend or family member who cannot cope without your support, government has issued guidance for you which includes:

Read the GOV.UK guidance for unpaid carers

Liverpool Carers Centre can also give you advice and support, including how to deliver personal care safely such as dressing and showering if you are unable to maintain a two metre distance. They can also order PPE for you if you need it. Please see their contact details below.

Liverpool Carers Centre

Offers advice and guidance by telephone or email, as well as information about other services.

Barnardo’s Action With Young Carers

Offers support by telephone or email to young carers or anyone who knows a young carer who may need support. Gives shopping vouchers to families that they are supporting if they are in need. Also delivers shopping or access to online slots if a family is unable to leave their home. Open 9am-5pm, Monday-Friday.

The Brain Charity

The Brain Charity can arrange to deliver food supplies, collect prescriptions, support electric or gas top ups or access any other community-based services that carers cannot currently access themselves. They can also provide urgent food parcels and hot meals where needed.

A weekly one-to-one catch up telephone and videophone service is available to people who are isolating or shielding. There is also online counselling support. The Carers Advocacy Service continues to operate but offers a remote service and will only arrange face to face meetings if essential.

Open 9am-4.30pm, Monday to Friday

The Brain Charity is also moving many of their weekly centre-based activities online. These events will appear in their website’s online calendar and on their social media as they become available.

Carers UK

Offers plenty of advice on their Carers UK coronavirus guidance webpage - everything from how to keep people safe from infection to the rights of working carers.


A free online service providing daily updates and information. You can sign up for a free Mobilise daily email full of tips, advice and information.

They also run Virtual Daily Cuppas at 4pm. Sign up for the session you’d like to attend on their website.

Everton in the Community

Last Tuesday of the month 1-2pm Online Dementia Friends training.

NHS Carers Direct Helpline

Helpline offering advice and support for carers. Telephone, email or chat. Carers Direct webchat is open 9am to 8pm Monday to Friday, except bank holidays and 11am to 4pm Saturday and Sunday.

  • Telephone: 0300 123 1053

Tide - Together in Dementia Everyday

Empowering carers of people with dementia, helping them recognise that they are experts by experience. We believe that by working closely with carers, we can help them understand that, as experts, their voice matters, and can be used to bring about real change. Monthly groups, meetups, and a range of workshops in 2021. Free to carers.