Advice for extremely vulnerable people

Clinically extremely vulnerable people are advised to shield until 21st February 2021. This advice is for the national lockdown that came into effect on 5th January 2021.

A letter will be sent to you by government. A copy of this letter is available at the bottom of this page. It advises you to take additional precautions to protect yourself including to stay at home during lockdown as much as possible and only go out for exercise or medical appointments.

This is advice, not the law, but you must follow the lockdown rules that apply to everyone to: stay at home, except for exercise or medical appointments, and not meet people you do not live with.

Should I go to work?

If you cannot work from home, you should not go to work. Show your employer the letter you get from government to prove you must stay at home until 21st February 2021.

If you cannot work from home, then you may be eligible for the Coronavirus Job Retention Scheme (furlough). Your letter can act as evidence for your employer, including for statutory sick pay (SSP) purposes.

How do I protect myself?

Key ways to help you protect yourself are:

  • stay at home as much as possible – only go outdoors to exercise or attend health appointments
  • do not go to the shops for food or medicines. Shop online or ask others to shop and collect medicines for you  - friends and family, local volunteers or NHS Volunteer Responders
  • do not travel unless it is essential
  • stay at least 2 metres away from anyone you do not live or is not in your bubble
  • try to stay 2 metres away from other people within your household or bubble, especially if they display symptoms of the virus or have been advised to self-isolate
  • you can still meet with your support bubble, but you cannot meet others you do not live with unless they are part of your support bubble
  • outdoors, you can meet one person from another household for exercise

Take extra care to:

  • wash your hands with soap and water often
  • use hand sanitiser if soap and water is not available
  • wear a face covering over your mouth and nose outdoors and indoors when social distancing is not possible

You can still claim a free 4-month supply of vitamin D supplements by registering at

Help and support

Use the GOV.UK online shielding support service to register yourself, or someone you know, to:

  • get priority supermarket delivery slots, if you already have priority supermarket deliveries, you will keep them
  • tell the us, Liverpool City Council, that you need support if this cannot be provided by friends, family or other support networks. We can help with shopping, emergency foodbanks, collecting prescriptions or just having a friendly voice to speak to 

If you need to register your needs by phone, or have an urgent need, contact us on 0151 233 3066. Our lines are open Monday to Friday 8am to 6pm.

Government will not deliver food parcels. Find about local foodbanks and delivery services.

To stay well in mind and body, explore ways to look after yourself on

Accessing care and support

You can still receive informal care at home from people within your support bubble. You can still receive care at home from professional social care and medical professionals.

Continue to access NHS services for your existing health conditions and any new health concerns. If you are concerned about the impact of Covid-19 on your health, speak to your GP, hospital clinician or use NHS 111.

Advice for clinically extremely vulnerable children and young people

Current knowledge suggests that very few children are at highest risk of severe illness due to the virus.

If you receive a letter addressed to your child or young person, and you have not yet heard from your child’s hospital doctor or GP, please contact whoever usually provides care for your child to check whether they should still be considered clinically extremely vulnerable.

If you have already discussed this with your child’s doctors and they have confirmed your child is still considered clinically extremely vulnerable, you should follow this advice.


You will get priority access to a vaccination against Covid-19 before the general population. You will be contacted by the NHS with more information on when and how you will be invited to get the vaccine.

Further information