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Choose a service

  • Bins and recycling
  • Benefits
  • Council Tax
  • Environmental problems
  • Housing
  • Parking
  • Planning and building control
  • Roads and streets
  • School admissions
  • Social care
  • Voting and elections
  • Something else

Choose an issue

  • Pay your Council Tax
  • Register for Council Tax
  • Manage your account online
  • Tell us about a change
  • Notify us of a death
  • Check balance and download bills
  • Payment not come off bill
  • Haven't received a bill
  • Discounts and exemptions
  • Where to find your Council Tax reference number and online key
  • Get help paying Council Tax
  • Something else

Your next steps

Council Tax reference number and online key

Your Council Tax reference (account number) and online key are printed on the top right corner of your latest bill or summons notice.

You'll need both of these if you want to set up your account online.