Contact us

Benefits service

Before you contact us you should be able to find what you need in our benefits section.

Accessing benefits services online speeds up the process as enquiries are logged straight into our system.

Want to know if you can claim benefits?

Do this quickly online by using an independent benefits calculator. The service is free and anonymous. Visit GOV.UK to start your calculation.

But if you really can't find what you're looking for get in touch with us using this form and we will answer your enquiry as soon as we can.

Contact Us
You'll find this on your award letter

Other ways to get in touch

Remember, it costs less if you contact us online.
  • Telephone
    0800 0283697 or 0151 233 3009 (we also welcome Text Relay calls on this number). 0800 numbers are free of charge from landlines and mobiles.
  • Postal address
    Revenues and Benefits Service, Cunard Building, Water Street, Liverpool L3 1AH