Contact a service

Choose a service

  • Bins and recycling
  • Births, marriages, deaths
  • Benefits
  • Council Tax
  • Environmental problems
  • Housing
  • Parking
  • Planning and building control
  • Roads and streets
  • School admissions
  • Social care
  • Voting and elections
  • Something else

Choose a topic

  • Make a new claim
  • Tell us about a change (address, circumstances...)
  • Get benefits advice
  • Benefits calculator
  • School travel support
  • Free school meals
  • Help in a crisis
  • Overpayments
  • Landlord enquiry
  • Appeals
  • Report a benefit fraud
  • Book an online benefits appointment
  • Something else

Your next steps

You should get answers to your benefits questions from the benefits section on this website or by contacting us online or by phone.

However, there may be times when you feel you need an online ‘face-to-face’ appointment. You can book an appointment to discuss one of the following options:

  • a benefits letter you have received
  • a housing benefit over payment
  • a council tax or housing benefit appeal or dispute

Book an online appointment now