Contact a service

Choose a service

  • Bins and recycling
  • Births, marriages, deaths
  • Benefits
  • Council Tax
  • Environmental problems
  • Housing
  • Parking
  • Planning and building control
  • Roads and streets
  • School admissions
  • Social care
  • Voting and elections
  • Something else

Choose a topic

  • Pay your Council Tax
  • Register for Council Tax
  • Manage your account online
  • Tell us about a change
  • Notify us of a death
  • Check balance and download bills
  • Payment not come off bill
  • Haven't received a bill
  • Discounts and exemptions
  • Where to find your Council Tax reference number and online key
  • Get help paying Council Tax
  • Something else

Your next steps

Payment not come off bill

It takes up to 5 working days for payments to show on your bill. Sign in to your Council Tax account to check your balance.

Sign in

Or set up your account online.

Only contact us if it's been longer than 5 working days since you made your payment.