Contact a service

Choose a service

  • Bins and recycling
  • Births, marriages, deaths
  • Benefits
  • Council Tax
  • Environmental problems
  • Housing
  • Parking
  • Planning and building control
  • Roads and streets
  • School admissions
  • Social care
  • Voting and elections
  • Something else

Choose a topic

  • Complaints and feedback
  • Contact a councillor
  • Compensation claims
  • Events and tourist information
  • Make a payment
  • Media enquiries
  • Liverpool Film Office
  • Something else

Your next steps

Make a payment

The easiest and quickest way to pay the council is online.  We accept Visa Credit, Visa Debit, UK Maestro, International Maestro, Mastercard, Electron and JCB. See 'pay for council services' for more information on ways to pay.

Problems paying online?

You must be registered with 3D Secure (also known as Verified by Visa and MasterCard SecureCode) for your payment to be authorised.

If your payment fails with the message '3D-Authentication failed', this means your bank has not authorised payment because you're not enrolled for 3D Secure or you have entered an incorrect password. You will need to contact your bank if this happens.