Residential care payments

You can speak to a Careline advisor 24 hours a day, 7 days a week.

Please note: Do not use this form to submit details about casework or enquire about individual adult cases directly. Please contact Careline on the phone numbers below when contacting us about issues of a sensitive nature.


Contact Us

Telephone 0800 0283707 or 0151 233 3051. Please note 0800 Freephone numbers are normally free of charge from landlines. Charges may apply from mobile phone providers. Please contact your service provider for more information.

Financial Assessment Team, Cunard Building, Water Street, Liverpool, L3 1AH