Consultation on a proposal to install card and smartphone readers for payment in taxicabs

Consultation on a proposal to install card and smartphone readers for payment in taxicabs

Start date: XXX
End date: XXX

What are we consulting on?

We're proposing to introduce a new licence condition for Liverpool's taxicab (Hackney) owners which would mean they must install a card reader for payment with a debit card, credit card or smartphone. The proposal is designed to make payment easier, quicker and safer for customers and cash will still be accepted.

If the proposal is approved by committee, owners would be given a six month period to install the readers. If a taxicab owner fails to install a card reader after that period, their licence would be suspended until one was installed.

The proposals also state that:

  • The suggested types of devices would meet industry data security standards and be fixed in the passenger compartment of the taxicab. 
  • Taxi drivers would not handle the passenger’s payment card or smartphone.
  • The device would provide printed receipts.
  • All costs associated with installation and maintenance of the device would be the responsibility of the taxicab owner.
  • Prices of suggested devices are in the range of £60 for a reader, and up to £280 for reader, printer and mounting. All fittings would need to meet standards set by the council.

How to comment

We'd like to hear your views on this proposal if you will be affected by it. We would also like to know which card reader and printer devices taxicab proprietors prefer. Please fill in our quick online survey using the button below.

Complete our online survey

What happens to my views?

We ask for your details on the survey so we can contact you to discuss any of your comments, if we need to. Your responses may be included in the consultation report passed to the licensing committee and published on this website, but your name and details will not appear next to them.

All responses will be kept solely for the purposes of this consultation and will be destroyed 12 months after it closes.

What happens next?

Consultation results will be fed back to the licensing committee on XXXX 2018 which will decide whether or not to proceed with the proposal or amend it in any way.

Further information

If you have any questions about this consultation please email licensing@liverpool.gov.uk.