Report a problem with trees, plants or hedges
We can only act on trees, plants or hedges causing an issue on public land and highways, not on privately-owned land.
Dangerous or fallen trees
If a tree looks dangerous, or has fallen and is blocking the road or pavement please call 0151 233 3001 - Monday to Friday 8am to 6pm. Outside these hours call Merseyside Police on 999 or 101.
Trees that have damaged your property
If a tree that stands on public land or a highway which is the responsibility of the council damages your property:
- call us to remove the tree on 0151 233 3000 on Monday to Friday between 8am-6pm - out of these hours, please call the Police on 101
- submit a claim to us if there is significant damage to your property
Report root damage to your property
If roots from a tree which is the responsibility of the council cause damage to your property, please see the information below.
- If the tree is the suspected cause of subsidence or heave, please contact your building insurance company who will liaise with our claims department on your behalf.
- If tree roots have caused significant direct damage to your driveway, garden boundary wall, foundations or drains, please submit a claim form to us. This is the only way to raise a claim.
Once a claim form has been submitted, your case will be reviewed by our specialist legal department. Please do not raise additional complaints about the same issue via other routes, such as our Have Your Say process, as these claims can only be dealt with by our specialist legal department.
Report any other issue
You can use the form below to report:
- problem branches
- hedges or plants that need pruning
- nuisance trees
Read our privacy notice which tells you how we use your data.
Other issues with trees, plants or hedges
For information about tree preservation orders, unauthorised work being carried out on protected trees and high hedge disputes, please visit the planning section.