Customer notice: There will be disruption to online services on Thursday 16th and Friday 17th January.

Make a homeless application

If you have done all you can to try to resolve your housing problems using our advice pages, and you meet the qualifying criteria, you can make a homeless application.

To make a professional referral on behalf of a homeless person or someone at risk of homelessness see 'Are you a professional'.

 

  1. Make an online application

    If you are legally homeless or are at risk of losing your home, you can make a homeless application.

  2. What happens after you submit an application?

    Once you submit a homeless application and your request is accepted, a housing adviser will call you. Find out what happens during that call and what support you may be given.

  3. How to contact us

    How to contact us in an emergency, or request a call back from a housing adviser for help with an existing application. You can also upload evidence to support an existing application.