Online payment and application system unavailable Tuesday 14th August 2018
Our online system which handles parking permit applications, payment of parking and bus lane fines and fine challenges will be unavailable from 6am on Thursday 16th August 2018 for approximately an hour. We apologise for any inconvenience this may cause.
Request a replacement parking permit
If you have lost your permit or it has been damaged or stolen you can request a replacement.
A £25 administration fee will be charged to issue a replacement for lost permits.
If the permit has been stolen we will issue a duplicate free of charge if you provide a valid crime reference number, details of the police officer or station, and the relevant contact number.
You will need to know your permit number and PIN. These would have been sent to you with confirmation of your original application.
If you no longer have this information, please contact Parking Services and request a new PIN and application number, which will allow you to apply online.
Alternatively, visit your local One Stop Shop.
Please allow 15 working days for your request to be processed.