Get connected privacy notice
Get Connected is one of several pledges made by Liverpool City Council to the city to help it recover from the Coronavirus pandemic.
This pledge will see eligible families that currently do not have a broadband connection receive a fully funded wireless connection for one year to support education and employment.
Eligible families will be invited to make an application and this privacy notice sets out what personal data we will collect, why we need to collect data and how we will process the information provided.
If you make an application for a fully funded wireless connection under the Get Connected Pledge, we will process your personal data to assess whether you are eligible to receive a fully funded wireless connection under this pledge. If you are eligible we will share your personal information with our provider.
Liverpool City Council is the data controller for the purposes of assessing eligibility and administering the Get Connected Pledge.
Categories of personal data we collect and process
We collect and process the personal data that you provide to us when completing your application for support under the Get Connected Pledge, which may include:
- Your full name
- Your full residential address
- Your email address
- Your telephone number
- Your representative’s details (if you nominate someone else to complete an application on your behalf)
- Your date of birth
- Your National Insurance Number
- Details of any benefit you may be entitled to
Source and categories of personal data
For the purposes of the Get Connected Pledge, we will obtain data from applicants or their authorised representative.
What we use your personal data for
We will use the personal information that you provide to confirm that you are eligible to receive support under the Get Connected Pledge. This will include checking that you meet the criteria for a fully funded wireless connection.
We will share your information with our provider who will provide you with the equipment needed for the wireless connection.
Our lawful basis for processing the personal data
We must have a lawful basis to process your personal data. In this instance the lawful basis is provided under Article 6 (a) of the UK GDPR as the processing of your information will be based on the consent that you provide during the application process.
Data Processors and other recipients of your data
International data transfers and storage
Personal data disposal and retention
We will only keep your personal data for as long as it is needed for the purposes of the administering the Get Connected Pledge.
Your rights as a data subject
By law, you have a number of rights as a data subject and this does not take away or reduce these rights. Your rights under the EU General Data Protection Regulation (2016/679) and the UK Data Protection Act 2018 applies.
All information is processed in accordance with the Liverpool City Council data protection policy.
These rights are:
- Your right to get copies of your information – you have the right to ask for a copy of any information about you that is used.
- Your right to get your information corrected – you have the right to ask for any information held about you that you think is inaccurate, to be corrected
- Your right to limit how your information is used – you have the right to ask for any of the information held about you to be restricted, for example, if you think inaccurate information is being used.
- Your right to object to your information being used – you can ask for any information held about you to not be used. However, this is not an absolute right, and we may need to continue using your information, and we will tell you if this is the case.
- Your right to get information deleted – this is not an absolute right, and we may need to continue to use your information, and we will tell you if this is the case.
If you are unhappy or wish to complain about how your personal data is used as part of this programme, you should contact Liverpool City Council in the first instance.
If you are still not satisfied, you can complain to the Information Commissioners Office. Their website address is www.ico.org.uk and their postal address is:
Information Commissioner's Office
We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction. We have written procedures and policies which are regularly audited, and the audits are reviewed at senior level.
Data Protection Officer
The Data Protection Officer for Liverpool City Council is Michael Jones: firstname.lastname@example.org
Automated decision making or profiling
No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.
Changes to our policy
We keep our privacy notice under regular review, and we will make new versions available on our privacy notice page on our website. This privacy notice was last updated on 23 December 2021.