Council Tax Energy Rebate privacy notice

Who is the Data Controller for the information I provide?

Liverpool City Council is the data controller for the purposes of assessing eligibility and administering the Council Tax Energy Rebate.

Why we collect your data

We will use the personal information that you provide to confirm that you are eligible to receive support under the Council Tax Energy Rebate, including checking that you meet the criteria. 

What is the legal basis for collecting and processing this data?

We must have a lawful basis to process your personal data.

In this instance the lawful basis is provided under Article 6 (1) (e) of the UK GDPR as the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Information we may collect

We will collect and process the personal data that you provide to us when completing your application for support under the Council Tax Energy Rebate, which may include:

  • Your full name
  • Your full residential address
  • Your email address
  • Your telephone number
  • Your representative’s details - if you nominate someone else to complete an application on your behalf
  • Your date of birth
  • Your National Insurance Number
  • Details of any benefit you may be entitled to
  • Your bank account details

Do I have to provide this information and what will happen if I don’t?

If you do not provide the information requested in the application form we may be unable to pay you a Council Tax Energy Rebate payment.

Who will your information be shared with?

We will share your data with our third party provider to confirm your eligibility for a Council Tax Energy Rebate payment.

We will legitimately share information with the Police, law enforcement, tax authorities or other government and fraud prevention agencies as requested if they are using it to perform public functions, or they are fulfilling a legislated obligation.

How long will you keep this information for and why?

We will only keep your personal data for as long as it is needed for the purposes of the administering the Council Tax Energy Rebate.

Please see What we do with your data for the council's full retention schedule.

How will my information be stored?

We use appropriate technical, organisational and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorised access, disclosure, alteration and destruction. We have written procedures and policies which are regularly audited, and the audits are reviewed at senior level.

Will this information be used to make automated decisions about me?


Will my data be transferred abroad and why?


What rights do I have when it comes to my data?

 You have a number of rights that are set out on the How to access your data page of this section.

Where can I get advice?

View our Help and advice page for more information.