ICT help guides
Virtual Desktop Infrastructure
What is VDI?
Virtual Desktop Infrastructure (VDI) provides a platform that enables staff to work in more flexible ways, accessing their desktop at anytime from anywhere on a device via a secure internet connection.
With VDI, a desktop VDI session runs from servers in centralised data centres rather than the physical device.
What will I see on VDI?
When opening a VDI session it will run Windows 10 and have Microsoft 365 suite installed.
Microsoft 365 Audio Conferencing will be on your account, meaning you and meeting participants can join conference calls by phone. Microsoft will send you an email with your audio-conferencing number and PIN.
Line of business applications will be made available by service area as part of the rollout.
You will also be able to access two web browsers, Microsoft Edge and Google Chrome in a VDI 'session'. Internet Explorer (IE11) is at the end of its life and whilst still available, it should only be used to run some 'legacy' applications. These applications will automatically open in IE11 when launched from the LCC applications folder.
How will I access a VDI session?
On a Windows 7 corporate device - users will be able to access a VDI session via the VMware Horizon client in the devices Start Menu.
On a Windows 10 corporate device – users continue to login via the current Direct Access route to the corporate network, and from there the VMware Horizon client is available within the devices Startup Menu.
On a Personal device (non-corporate site) – users will be able to access a VDI session from most modern devices by downloading a Client Software, follow ‘How to set up VDI on a personal device’ guide. Please be aware there are some older operating systems which may be incompatible:
- Minimum Specification for Windows device
- Minimum Specification for Android device
- Minimum Specification for iOS device
- Minimum Specification for MAC device
IMPORTANT: you should not attempt to download the Client software on a device that does not belong to you, for instance while using a public device in an internet café.
Follow the instructions in how to set up a VDI session on a personal or corporate device.
As VDI is developed to include business specific applications relating to your Service Area you will be provided with further information.
How do I need to prepare?
- All users will be required to register their user login with Microsoft’s Multi-Factor Authentication (MFA) service.
- You must ensure all documents have been and continue to be saved to standard storage locations (e.g. (P): drive, Team (T drives) as (C): drives and Virtual Desktops are not backed