In September 2013, the government is introducing a maximum total benefit for working age customers in Liverpool. The DWP will write to you if you are affected. Read more information about the Benefit Cap.
You can refer yourself, or someone else. If you are referring someone else, please make sure that you have their permission first.
You can make a referral in two ways:
On receiving your referral form, the Benefits Maximisation Service will aim to get in touch within 10 days of receipt of your enquiry. We will be able to give you advice over the telephone, arrange an appointment at a One Stop Shop or arrange a home visit.
If your problem is urgent you can tell us about it on the form and we will contact you within an appropriate time.
We offer a detailed benefit check to see whether you are entitled to any additional benefits, and whether any existing benefits are being paid at the correct rate.
We can also: