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For advice and information about our services.
Visit One Stop Shops for council service enquiries - from council tax and housing benefits to trading standards advice.
Use our 'Have your Say' scheme to make formal complaints or compliments.
There is a special process for complaining about councillors.
How to make a complaint about children's services and what happens next.
How to make a formal complaint and how it is investigated.
We welcome complaints, compliments, comments and suggestions.
Raise concerns about illegal practices involving the council.
Make a formal complaint about a taxi driver licensed by Liverpool City Council.