Request a video appointment with an adviser 1 Your details 2 Select date 3 Select time 4 Summary Progress Your details Surname Forename Email address Contact number Reason for appointment Housing benefit overpayment query Assistance completing a council tax or housing benefit appeal or dispute Help understanding a council tax-related letter you have received Help understanding a benefits letter you have received If applicable your reference Please add any background information that is relevant to your call, this will help our Customer Service Adviser respond to your query effectively Postcode Find AddressEnter your address manually Select date The next available appointment is on Tuesday 21st May 2024 Is this date suitable? Yes No Choose an alternative booking date from the list below Wednesday 22nd May Select an appointment time Summary Please review the details below before accepting the appointment.