One Stop Shops
All One Stop Shops offer self-service and assisted self-service to help with your council enquiries. See below for details on how to book an appointment.
Remember, you can access Council Tax, Housing Benefit and parking permit enquiries and more online without having to visit a One Stop Shop. Use the search box at the top of this page to find the service you need.
If you are homeless, fear you may become homeless or are sleeping rough, please see our 'homeless or at risk' section.
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Central
Closed Today Find us
Cunard Building, Brunswick Street, L3 1AW
More information
Accessibility
- Accessible entrance on Brunswick Street
Opening hours
Monday Monday Wednesday Wednesday -
Garston
Closed Today Find us
Garston Library, Bowden Road, L19 1QN
More information
Accessibility
- Access ramp
- Level path to main entrance
- Steps with handrail
- Disabled Parking bays on main road
- Automatic doors
- Access to lift
- Accessible toilet
- Induction loop
- Assistance dogs welcome
Opening hours
Monday Monday Tuesday Tuesday -
Kensington
Open Today Find us
Kensington Library, Kensington, L7 2RJ
More information
Accessibility
- Access ramp
- Level path to main entrance
- Automatic doors
- Steps with handrail
- Accessible toilet
- Assistance dogs welcome
Other
- No parking
Opening hours
Wednesday Wednesday Thursday Thursday -
Lee Valley
Open Today Find us
Lee Valley Library, Childwall Valley Road, L25 2RF
More information
Facilities
- Car park
Accessibility
The following accessible facilities are located in the Millennium Centre.
- Level path to main entrance
- Automatic doors
- Lift access
- Accessible toilet
- Disabled parking bays
- Assistance dogs welcome
Opening hours
Tuesday Tuesday Thursday Thursday -
Norris Green
Closed Today Find us
Norris Green Library, Townsend Avenue, L11 5AF
More information
Accessibility
- Accessible toilet
Other
- No parking
Opening hours
Wednesday Wednesday Friday Friday -
Old Swan
Closed Today Find us
Old Swan Library, Prescot Road, L13 5XG
More information
Accessibility
- Level path to main entrance
- Access ramp
- Automatic doors
- Assistance dogs welcome
Opening hours
Monday Monday Tuesday Tuesday Friday Friday -
Speke Parklands
Open Today Find us
Conleach Road, Speke, L24 0TY
To facilitate staff training on Thursday 21st November, this One Stop Shop will be closed from 2.30pm. We apologise for any inconvenience caused.
More information
Accessibility
- Accessible on ground level
Opening hours
Thursday Thursday Friday Friday -
Spellow
Open Today Find us
Spellow Hub, 125 County Road, L4 3QF
This OSS is temporarily closed
Following the violent disorder at Spellow Hub Library, we are working hard to support residents and ensure they can access One Stop Shop services.
More information
Accessibility
- Access ramps
- Accessible toilet
- Accessible lift
- Accessible changing room
Opening hours
Monday Monday Tuesday Tuesday Wednesday Wednesday Thursday Thursday Friday Friday -
Toxteth
Open Today Find us
Toxteth Library, Windsor Street, L8 1XF
More information
Accessibility
- Two disabled parking spaces (road side access)
- Access ramps
- Accessible toilet
- Accessible lift
Opening hours
Monday Monday Tuesday Tuesday Wednesday Wednesday Thursday Thursday Friday Friday
Book an appointment
To enable us to see customers safely and to keep waiting times short we have introduced an appointment system.
Call the following numbers between Monday to Friday 8am to 6pm:
- Revenues appointments (Council Tax/Business Rates) 0151 233 3008
- Benefits appointments 0151 233 3009
- Blue Badge appointments 0151 233 3000
- Parking appointments 0151 233 3011
- Payment appointments 0151 233 3050
If you are calling about multiple enquiries you do not need to book separate appointments. Just tell the adviser on the call and they will book your appointment to cover all areas.
Payments
We only accept card payments in our One Stop Shops.