Customer notice: There will be disruption to online services on Thursday 16th and Friday 17th January.

Benefits and support

Citizens Advice

Citizens Advice provides free, confidential and impartial advice on many subjects including those listed below.

  • benefits
  • work
  • debt and money
  • consumer advice
  • family
  • housing
  • law and courts
  • immigration

Local services

Citizens Advice Liverpool has a number of drop-in locations across north, south and central Liverpool. Visit the Citizens Advice website to find your nearest location and up-to-date details.

General advice line: 0808 278 7840
Monday-Friday 9am to 6pm
Debt advice line: 0300 330 1196
Monday-Friday 9am to 5pm

You can also request debt advice by sending a WhatsApp or SMS to 07468533492 with your name and number and they will call you back within two days.

A specialist debt adviser will answer all calls. Local call charges apply.

Web Chat is also available during office hours.