Benefits and support

Book a video appointment with an adviser

If you have a smartphone, you can book a video appointment with a trained adviser for specialised help with benefits and council tax issues. Find out more about video appointments.

Tell us about a change

Tell us about a change of address

Tell us if you're moving home or leaving Liverpool.

Tell us about a change in your circumstances

Tell us if there is a change in your circumstances as this could affect your benefit entitlement.

Overpayments

How to pay back Housing Benefit overpayments and what to do if you think you've received more than you should.