Green bins

How to pay for your green waste collection and buy a green bin. Plus how to get help with lost or damaged bins and stickers, apply for a refund, or get help with the collection fee if you are in urgent need.

• Pay for a green waste collection Green bin collections must be paid for. How to pay for your green waste collection and buy green bins.
• Request an update on your green bin sticker What to do if you have not received your bin sticker 15 working days after paying for the green bin collection service.
• Lost or stolen bins and damaged stickers What to do if your bin or sticker has been lost or damaged, and how we reactivate stickers on renewal.
• Refunds and help with the collection fee Find out how to get help if you cannot afford the green bin collection fee, and see our refund policy.