Transport and highways public satisfaction surveys
Start date: Thursday 24th October 2024
End date: Friday 28th February 2025
What are we consulting on?
We would like to hear your views on key aspects of highways and transport by completing a series of optional surveys in conjunction with the National Highways and Transport Network (NHT).
This is to help us understand how you feel the Highways and Transport Service is performing and to inform and measure improvements in key service areas.
How to comment
If you live, work or regularly travel within the Liverpool City Council local authority area and would like to give your views on any or all of the subjects, please complete the online surveys below.
What happens to my views?
Survey results are collected by Measure2Improve, the administrators for the National Highways and Transport Network. They will ensure the results are handled in line with GDPR and the Data Protection Act 2018.
Responses will remain confidential and are anonymised before the results are shared with us. An authorised member of the council will be able to log into a secure online portal to review the results and comments, and generate reports which will allow them to highlight strengths and weaknesses.
What happens next?
We will use the results to identify and inform improvements in the Highways and Transport Service.
Further information
You can find out more about the work of the National Highways and Transport Network on the NHT website.