Transportation and Highways Public Satisfaction Surveys 2026
Start date: 22nd July 2026
End date: 28th February 2027
What are we consulting on?
We are inviting the public to offer their views on a number of key aspects of Highways and Transport via the completion of a series of optional online surveys in conjunction with the National Highways and Transport Network (NHT). This is to help LCC understand how the public feel that the Highways and Transport service is performing and to inform and measure improvements in key service areas.
How to comment
If you live, work or regularly travel within the Liverpool City Council Authority area and would like to offer your views on any or all of the subjects detailed, please complete the online survey(s) below:
Complete the public satisfaction survey on accessibility
Complete the public satisfaction survey on walking and cycling
Complete the public satisfaction survey on public transport
Complete the public satisfaction survey on road safety
Complete the public satisfaction survey on tackling congestion
Complete the public satisfaction survey on highway maintenance
What happens to my views?
Survey results are collected by Measure2Improve, who are the administrators for the National Highways and Transport Network. Measure2Improve will ensure that the survey results are handled in line with GDPR and the Data Protection Act 2018.
Responses will remain confidential and are anonymised before the results are supplied to the individual participating Authority. An authorised member of Liverpool City Council will then be able to log into a secure online portal to review results, comments and generate reports which will allow them to highlight strengths and weaknesses.
Reports identifying key trends in results may also be published online via the LCC website or social media channels
What happens next?
The Council will use the results to identify and inform improvements in the Highways and Transport Service.
Further information
Further details on the work of the National Highways and Transport Network are available via the NHT website.
For further information about any of the surveys, please contact NHTSurveyQueries@liverpool.gov.uk.