Spending and performance

Performance - How do we measure up?

We use performance management to ensure that we are delivering value for money and efficient, effective services for our residents that have been set out in the City Plan.

In addition to the City Plan, we monitor key metrics that have been set as priorities in the:

  • Council Plan - outlines a vision for a trusted, aspirational and learning council, enabling a thriving and sustainable city for everyone.
  • Strategic Improvement Plan - the council's response to the Best Value Inspection Report. It provides a whole council approach to improvement, which is necessary to re-establish Liverpool as a leading local authority, delivering the highest quality services and improving outcomes for all residents.

Performance Framework

Using the Performance Framework, we can measure our current activity in a more objective way to ensure we can reach the goals that have been set for us as an organisation.

  • Performance Framework 2023

    Download this document: Performance Framework 2023 (PDF: 735 KB)

    This framework sets out how the council will achieve alignment of council planning and performance management processes throughout each layer of the organisation, so that the organisations vision and goals are shared and are transparent to both our workforce, members, and our citizens.

    First published: 7/11/2022

    Last updated: 13/02/2024

Current performance reports

The Local Government Association (LGA) Research has created a headline report with a dashboard view of comparable value for money and performance data for Liverpool City Council. View the headline report on the LGA website.

You can download a quarterly performance indicator report on our councillors and committees website. 

City Plan outcome measures

Each April we will publish how Liverpool is performing against some of the key outcome measures across the six aims of our City Plan. These indicators are produced nationally and allow us to benchmark how we are doing as a city against other English Core Cities and England as a whole.

This document is extracted from the Power BI application and may not be accessible to users of assistive technology. If you need help viewing or interpreting this document please contact performance.management@liverpool.gov.uk.

  • City Plan outcome measures

    Download this document: City Plan outcome measures (PDF: 1.4 MB)

    This document benchmarks Liverpool's performance against the English core cities and nationally. This document is extracted from the Power BI application and may not be accessible to users of assistive technology. If you need help viewing or interpreting this document please contact performance.management@liverpool.gov.uk

    First published: 1/04/2022

    Last updated: 13/02/2024

Future plans for performance

We will be setting up regular reporting systems which will include monthly, quarterly and annual reports. These will be produced alongside an interactive dashboard that is currently under development.

For more information, please email performance.management@liverpool.gov.uk.